Help and Advice

Asking for help at Uni

It's okay to ask for help when you're at Uni. Read on to find out where you can go for help and advice, if you need it.

You’re a few weeks into Uni now - you might be a first year, second or third year and you’re starting to realise it’s not all foam parties and beans on toast. 

Let’s be honest, uni can be hard. Suddenly you’re alone with a load of new responsibilities, deadlines fast approaching, washing, cooking, budgeting, cleaning and Toto, we’re not in Kansas anymore. 

But help is at hand and you should never suffer in silence. The Union Advice Service is here for you. The Advice Service offers confidential, impartial and non-judgemental support. They can also provide advice and guidance on a range of academic and university issues that may affect your experience. This means helping you understand university policies and procedures as well as supporting you in university meetings. They can help you with conflict resolution and offer advice and direct you to services relating to your health and wellbeing, including mental health, sexual health, alcohol and drugs, and social/personal issues.

Speak to your personal tutor if you are struggling with any work or the workload. They can talk you through anything you don’t understand, as well as be a sympathetic ear. They can point you in the right direction of who to speak to about getting an ECF (Extenuating Circumstances Form). 

This week and next week, there will be a Welfare Walkabout, where between 4.00pm and 7.00pm, staff volunteers will be visiting you in your halls to check everyone is okay and talk to you about the support and wellbeing services that are available to you.

We all need help sometimes, and it’s not a sign of weakness. Asking for help is a sign of strength. 

Useful emails and phone numbers:

The Union Advice Service: 023 9284 3478

Student Wellbeing Service: 023 9284 3157

Samaritans: 116 123 (24 hours a day, free to call)

Mind: 0300 123 3393 (9am-6pm Monday to Friday)

  Wellbeing   Freshers Page   Returning Students Page

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